Shipping Policy
SHIPPING
Below you will find the average delivery time for all our packages:
- Once an order is placed, we need 1 - 3 business days to process it.
During the week, processing takes one business day, but if you order on Friday evening or during the weekend, it may take a little longer.
- Once your order is processed, it is shipped, and delivery typically takes between 8 - 12 business days.
We aim to make the ordering and delivery process as easy as possible for our customers.
However, if you have any further questions or comments, please don’t hesitate to contact our customer service. Below, we explain how your order is processed and delivered.
Placing an Order
The ordering process at LILY MELBOURNE is made as simple as possible. First, navigate to the product page and add the desired product to your cart by clicking the black "Add to Cart" button.
At this point, it is important to check that you have selected the correct variants. If everything looks good, click on the "Proceed to Checkout" button. On the information page, enter your correct shipping details. Ensure all information is accurate. Once this is done, click on "Continue to Shipping."
On the "Shipping" page, you have the opportunity to review the shipping details you’ve entered. It’s also noted that every order is shipped completely free of charge. As a token of appreciation to our customers, we always cover the shipping and delivery costs.
You can now proceed by clicking on "Continue to Payment."
Payment Options
At the payment options stage, you can choose from various payment methods. On lilymelbourne.com, all payment options are SSL-encrypted, ensuring a secure payment environment.
- Afterpay
- Credit card (AMEX, Mastercard, Maestro, Visa)
- Paypal
- EPS
- Direct payment
Once you’ve selected your preferred payment method, click on "Complete Order," and you’ll be redirected to the chosen payment gateway. Follow the instructions on this page to finalize your order. In the unlikely event that you encounter any issues with your order, feel free to contact us.
Shipping Costs
We cover the shipping costs for every order. All our products are shipped 100% free of charge. There is also no minimum order quantity required.
Shipping Your Order
Have you found the perfect look or accessory on our website? Of course, you’ll want to enjoy it as soon as possible! That’s why we ensure your order is processed and shipped as quickly as possible.
To maintain fair prices for our products, we collect and ship packages in bulk once we have reached our minimum quantity.
Company Name: Lily Melbourne
Address: Molenwerf 44-E, 1541 WR Koog aan de Zaan
Email: info@lilymelbourne.com
Phone: +31648818448