Privacy Policy

PRIVACY POLICY
YOUR PERSONAL DATA AND HOW WE USE IT
We collect, use, and store your personal data to ensure that we can provide you with various services and offer you a personalized experience online and in our stores. This may occur on our website or through other means. We will always keep your personal data confidential and collect, use, and store it in accordance with this privacy policy.

COLLECTION OF YOUR PERSONAL DATA
We collect different levels of your personal data both on our website and in our physical stores:

  • You will browse our website as a guest if you are not a registered user. We will not collect or use your personal data, but you may not be able to use all the services and features that we offer to registered users.

  • You are required to provide certain personal data when you register on our site (such as your name and contact details) to access various features and services we offer to registered users, such as email updates, responses to your inquiries, and priority access to our limited edition items.

  • You can only place an order with us as a registered user on our website. In both cases, we collect only the information necessary to process the relevant order (such as your name, contact details, and payment/credit card information).

  • You may wish to review or update the personal data we hold about you. You can do this by contacting our customer service or adjusting your customer profile in your registered account.

USE OF YOUR PERSONAL DATA
We use the personal data you provide to us for the following purposes:

  • To deliver our services to you. This includes responding to any inquiries you may have, providing product recommendations on our site, maintaining your shopping cart on our site, reviewing your requests for our services, and processing orders you place with us (including security checks on your payments and verification).

  • To provide you with marketing communications, as we may occasionally update you on our latest products, news via email, post, and phone.

DISCLOSURE OF YOUR INFORMATION
Your personal data will be treated confidentially, except for the following parties to whom we may disclose your personal data:

• Any financial institutions, credit card companies, or collection agencies where necessary to verify and support payments made by you.
• Any parties where such disclosure is required by legal or contractual obligations or as required by law.

This privacy policy does not apply to websites maintained by third parties. Please review the privacy policies of such third parties before providing them with your personal data (whether or not through our website). We are not responsible or liable for any use or breach of your personal data by such third parties.

CONTACTING US
Company Name: Lily Melbourne
Address:
 Molenwerf 44-E, 1541 WR Koog aan de Zaan
Email: info@lilymelbourne.com
Phone: +31648818448